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Resource Hub

FAQs

FAQs

GEMS® How-tos

How to Login to GEMS®

How to Reset a GEMS® User's Password

How to Revoke a Digital Key in GEMS

How to Create and Export a Report in GEMS

How to Create a New Reservation in the CMS

How to Create a SMS Message Template

How to Change Your GEMS® Login Password

Disabling or Revoking a Digital Key

Creating a Reservation in GEMS®

Creating a GEMS Account and a User Role

How to Create an SMS Message from a Template

Creating a Work Order in GEMS®

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Managing Your Content

How to Add or Edit the Hero Image Displayed in the Mobile App

How to Create a New Menu in the CMS

How to Prevent a Section from Being Displayed in the Mobile and/or In-Room Tablet App

How to Rename a Card/Section Displayed in the Mobile and/or Tablet App

How to Configure Upsells for the Dining Store

Invitation Emails Best Practices

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Tablet Management

Tablet Care Best Practices